FAQ - Frequently Asked Questions
These are the are most frequently asked questions and their respective answers. Do not hesitate to contact us if you have any further questions.
What service do you provide?
We provide a full unlock 3GS iPhone for all iPhone versions currently up to 4.3.3 for use on any network. This allows you to use any carrier, any provider, any SIM card in any country, so you can always make your calls at the cheapest rates.
What is the difference between unlocking a 2G iPhone ( first generation iPhone model with the silver backside) and the 3G Iphone?
The 2G ( first generation) iPhone 4 can be unlocked easily via jailbreak iphone 4 software only. The 3G iphone can be unlock with are Software and a 3G sim card ( I would advise the software though) We have an unlock 3G iphone solution for both iPhone 3G models. More info about the iPhone 3G Unlock here.
I updated my iPhone, now it stopped working. Can you unlock it?
If you (accidently) upgraded to a newer version (4.4) you can fully unlock your iPhone right now with are unlock software!
Is there any GSM network that your Solution doesn't work for?
No. With the new Solution that we are offering we have not found any phone or any GSM network that doesn't work. Our Solution is guaranteed to work! Please note: That the iPhone will never work on CDMA2000 networks like those operated by Verizon Wireless and Sprint. This isn't a cracking issue, it's a fully incompatible radio technology issue. We simply can't turn a GSM phone into a CDMA2000 phone
Do you have to activate my membership?
Our Automated system will send you a login name and password immediately after you paid.You can access our members' area instantly and you can have your iPhone unlocked within 10 mins.
I'm not a very “Tech” person, are you sure I can unlock my iPhone by myself?
Our solution is the easiest iphone 4 available on the net. If you can switch on your iiPhone 4 Unlock, you can unlock 4 it! The iphone 4 unlocking procedure is as simple with are instruction guides. Each and every step is clearly explained are written guides that show screenshots of each and every step of the process. No technical terms are being used, and no technical skills are needed to unlock your iPhone.
How about Tech support?
With the new iphone SIM unlocking methods we rarely receive any support requests. The software explains itself and the unlocking process is as easy as clicking a few buttons. If however you run into any kind of problems, we have a support team here to help you almost 24 hours a day. You can see some of our customer testimonials
What is your return Policy?
You can see our how to unlock an iPhone guide software and jailbreaking tips
Can you unlock 3GS US - AT&T or UK - O2 iPhone?
YES - We can unlock any iPhone 3GS for you to use with any GSM network worldwide. iPhone 3GS Unlock networks or a list of tested networks.
Can I update my 1.1.4 iPhone version to the latest 2.2.1 version?
YES - We recommend upgrading your iPhone to the latest 2.2.1 version. The detailed instructions in the member area explain how you can upgrade your iPhone.
How many iPhones can I unlock with the software?
As many as you like, unlike our competitors our software allows you to unlock as many iPhones as you choose.
What features will I lose?
All the Software on you iPhone will work normally. The only feature which won't work is Visual Voicemail - (This is an exclusive AT&T feature)
Will Youtube work?
Yes your iPhone will have every feature working, including iTunes, Youtube, WiFi bluetooth, Safari etc. etc. Our solution will even add ‘installer' application which allows you to install third party applications on your iPhone.
Do I need my phone ‘activated' with AT&T?
No, your iPhone can be activated using your own sim card.
Will you charge for future updates when they become available?
No, you will purchase a lifetime membership that provides free updates for life, always available to any of our customers.
Will the iphone 3G unlock work on phones that have been activated?
Yes it will.
Is there any network that your Solution doesn’t work for?
No. With the new Solution that we are offering we have not found any phone or any GSM network that doesn’t work. Our Solution is guaranteed to work!. Please note: That the iPhone will never work on CDMA2000 networks like those operated by Verizon Wireless and Sprint. This isn't a cracking issue, its a fully incompatible radio technology issue. We simply can't turn a GSM phone into a CDMA2000 phone.
Does this also work for my iPod Touch?
Yes this solution will also enable your iTouch and iPad Unlock so you can install Google maps, Weather, Stocks and Notes etc.
What about the 3G Language Pack? Is it Free and which Languages are supported?
The pack contains the following languages: Chinese (China), Chinese (Taiwan), Danish (Dansk), Dutch (Nederlands), Finnish (Suomi), French (Francais), German (Deutsch), Italian (Italiano), Japanese (Japan), Korean (Korea), Norwegian (Norsk), Polish (Polski), Portuguese (Portugal), Russian ( Russia), Spanish (Espanol), Swedish (Svenska) and English. You can download this pack for Free in our Membersarea.
Do you have any Customer Testimonials?
Yes you can find some of our customerunlocking testimonials
i Unlocked my phone, what are the EDGE Settings for my provider?
You can find a list of EDGE / GPRS Settings here.
iTunes cannot restore errors
Error 6
Your iPhone 4 is in standard recovery mode. You need to be in DFU mode to restore to our custom firmware the first time (once your iPhone is running our firmware, subsequent restores can be done in normal recovery mode)
Error 9
This occurs for ANY restore. This happens if your USB connector on your iPhone 3GS is damaged, usually by using a car charger which has sent too high a voltage. If this doesn't fix it, its probably worth etting us to look at it, failing that you will need a warranty replacement (if possible).
Error 1403
Firmware file you have downloaded is corrupt - so re-download the firmware.
Error 1600
Your iPhone is in DFU mode but you have either a) not run the iPhoneUnlockUK_prepare command correctly (Mac) or b) You haven't copied the x1222000_.ipsw file to the right place (PC)
Error 1601, 1602, 1604
These occur on a PC and are symptomatic of having anti-virus or firewall or some other software which is incompatible. We recommend trying another PC or disabling as many services as you can.
Error 1604
You are entering DFU mode, but when the iPhone was ON. You MUST turn the iPhone off first by holding down sleep for 3 seconds and sliding the red slider.
Can make calls but cannot receive despite having full service Ensure Call Waiting, Call Forwarding and TTY are all turned OFF within Settings >> Phone
Can send and receive texts and receive calls but cannot make calls despite having full service
Show my Caller ID must be set to ON - within Settings >> Phone
Taking iPhone out of DFU mode to restore to standard firmware
Just hold down home and sleep for 30 seconds, this will take your iPhone out of DFU mode then you can use ITunes to restore to standard firmware
What is the price?
Lifetime Membership and Unlimited Updates cost is $29.95 for the 2G iPhone unlock.how to unlock iphone - Lifetime Membership and Unlimited Updates , 3G software cost is $49.95
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