FAQ - Frequently Asked Questions

These are are most frequently asked questions and their respective awnsers.
Do not hesitate to contact us if you have any further questions.
Updated: 2 May 2008

We already have an unlock solution for the 2.0 firmware version that Apple will release soon!

As soon as Apple releases the new 2.0 firmware you will be able to update and keep your phone unlocked.

What service do you provide?

We provide a full unlock solution for all iphone versions currently up to 1.1.4 for use on any network.

Do you have to activate my membership?

Our Automated system will send you a login name and password immediately after you paid.You can access our members area instantly and you can have your iPhone unlocked within 10 mins.

Im not a very "Tech" person, are you sure i can unlock my iPhone by myself?

Our Solution is the Easyest available on the net. If you can switch on your iPhone, you can unlock it! The unlocking procedure is as simple as a few mouse-clicks and entering some codes into your iPhone. Each an every step is clearly explained in our video Guides, as well as in written guides that show screenshots of each and every step of the process. No technical terms are being used, and no technical skills are needed to unlock your iPhone.

How about Tech support?

With the new unlocking methods we rarely receive any support requests. The software explains itself and the unlocking process is as easy as clicking a few buttons. If however you run into any kind of problems, we have a support team here to help you almost 24 hours a day. You can see some of our customer testimonials here.

Can you unlock Us - AT&T or UK - O2 iPhone?

YES - We can unlock any iPhone for you to use with any GSM network worldwide. Click here for a list of tested networks.

Can/Should i update my 1.1.2 iPhone version to the latest 1.1.4?

YES - We recommend upgrading your iPhone to the latest 1.1.4 version. The video instructions in the member area explain how you can upgrade your iPhone.

How many iPhones can I unlock with the software?

As many as you like, unlike our competitors our software allows you to unlock as many iPhones as you choose.

What features will I lose?

All the Software on you iPhone will work normally. The only feature which won't work is Visual Voicemail - (This is an exclusive AT&T feature)

Will Youtube work?

Yes your iPhone will have every feature working, including iTunes, Youtube, WiFi bluetooth, Safari etc. etc. Our solution will even add 'installer'application wich allows you to install third party applications on your iPhone.

Do I need my phone 'activated' with AT&T?

No, your iPhone can be activated using your own sim card.

Will you charge for future updates when they become available?

No, you will purchase a lifetime membership that provides free updates for life, always available to any of our customers.

Will the unlock work on phones that have been activated?

Yes it will.

Is there any network that your Solution doesnt work for?

No. With the new Solution that we are offering we have not found any phone or any GSM network that doesnt work. Our Solution is Guaranteed to work!. Please note: That the iPhone will never work on CDMA2000 networks like those operated by Verizon Wireless and Sprint. This isn't a cracking issue, its a fully incompatible radio technology issue. We simply can't turn a GSM phone into a CDMA2000 phone.

Does this also work for my iPod Touch?

Yes this solution will also enable your iTouch so you can install Google maps, Weather, Stocks, Notes etc.

What about the Language Pack? Is it Free and Wich Languages are supported?

The pack contains the following languages: Chinese (China), Chinese (Taiwan), Danish (Dansk), Dutch (Nederlands), Finnish (Suomi), French (Francais), German (Deutsch), Italian (Italiano), Japanese (Japan), Korean (Korea), Norwegian (Norsk), Polish (Polski), Portuguese (Portugal), Russian ( Russia), Spanish (Espaniol), Swedish (Svenska) and English. You can download this pack for Free in our Membersarea.

I Tried a different unlock solution before i found your service, now my iPhone is broken. Can you fix it!?

Yes, in most cases we will be able to fix your broken iPhone.

Do you have any Customer Testimonials?

Yes you can find some of our customer testimonials here.

i Unlocked my phone, what are the EDGE Settings for my provider?

You can find a list of EDGE / GPRS Settings here.

What is your money back policy?

If you are not happy with the membership you purchased, we will refund your money, no questions asked.

What is the price?

Lifetime Membership and Unlimited Updates cost: $29,95

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